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Hotel Palacio Mundo Imperial

4.0 star property
Family-friendly Acapulco resort connected to the convention center, a quick walk to La Isla Shopping Village

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Photo gallery for Hotel Palacio Mundo Imperial

6 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Lobby
6 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Hallway
4 restaurants, breakfast, lunch, dinner served; seafood

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pet friendly
  • Bar
  • All inclusive
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Club 89 King Bed Resort View

Club 89 King Bed Resort View | Premium bedding, in-room safe, desk, iron/ironing board

Club 89 King Bed Resort View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Private bathroom
  • 377 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club 89 Double Beds Resort View

Premium bedding, in-room safe, desk, iron/ironing board

Club 89 Double Beds Resort View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Private bathroom
  • 377 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club 89 Double Beds Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Club 89 Double Beds Diamante View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Private bathroom
  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite King Size Bed Resort View

Premium bedding, in-room safe, desk, iron/ironing board

Master Suite King Size Bed Resort View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Private bathroom
  • 840 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Size Bed Resort View

Deluxe King Size Bed Resort View | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe King Size Bed Resort View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Private bathroom
  • 377 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse King Size Bed Diamante View

One Bedroom Penthouse King Size Bed Diamante View | Premium bedding, in-room safe, desk, iron/ironing board

One Bedroom Penthouse King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Private bathroom
  • 1227 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club 89 King Size Bed Diamante View

Club 89 King Size Bed Diamante View | Premium bedding, in-room safe, desk, iron/ironing board

Club 89 King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Private bathroom
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King Size Resort View

Junior Suite King Size Resort View | Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite King Size Resort View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Private bathroom
  • 560 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King Size Bed Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Private bathroom
  • 624 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Beds Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Superior Double Beds Diamante View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Private bathroom
  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Size Bed Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Superior King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Private bathroom
  • 377 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King Size Bed Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Master Suite King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Private bathroom
  • 840 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Beds Resort View

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Double Beds Resort View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Private bathroom
  • 377 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Luxury With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Luxury With View

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Room Deluxe With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Deluxe With View

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Room Luxury With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Luxury With View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Junior With View

Premium bedding, in-room safe, desk, iron/ironing board

Suite Junior With View

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Room Deluxe With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Deluxe With View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Junior With View

Premium bedding, in-room safe, desk, iron/ironing board

Suite Junior With View

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Room Luxury

Premium bedding, in-room safe, desk, iron/ironing board

Room Luxury

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Suite Master With View

Premium bedding, in-room safe, desk, iron/ironing board

Suite Master With View

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Room Luxury With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Luxury With View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Superior With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Superior With View

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Room Superior With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Superior With View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Master With View

Premium bedding, in-room safe, desk, iron/ironing board

Suite Master With View

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Suite Premium With View

Premium bedding, in-room safe, desk, iron/ironing board

Suite Premium With View

  • Sleeps 2
  • 1 Queen Bed(s)

About the neighborhood

Map
Boulevard Barra Vieja No. 3, Acapulco, GRO, 39931

What's nearby

  • Forum de Mundo Imperial - 4 min walk - 0.2 miles
  • La Isla Shopping Village - 8 min walk - 0.4 miles
  • La Bonfil Beach - 7 min drive - 3.1 miles
  • Playa Revolcadero - 10 min drive - 4.0 miles
  • El Revolcadero - 12 min drive - 6.5 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 3 min drive

Restaurants

  • ‪Café Punta del Cielo - ‬1 min walk
  • ‪Tarascos - aeropuerto - ‬9 min walk
  • ‪Juan Valdez Cafe - ‬1 min walk
  • ‪Carnivore - ‬2 min walk
  • ‪Rino´s Casa Napoli - ‬13 min walk

About this property

Hotel Palacio Mundo Imperial

Upscale family-friendly resort near La Isla Shopping Village
Located close to Playa Revolcadero, Hotel Palacio Mundo Imperial provides 2 poolside bars, a swim-up bar, and a terrace. Indulge in a body scrub, a massage, and a body wrap at Elan Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and seafood. Enjoy the health club, as well as activities like beach volleyball. Guests can also expect to find designer stores on site, a coffee shop/cafe and a garden.
You'll also find perks like:
  • 6 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Buffet breakfast (surcharge), 3 outdoor tennis courts, and supervised childcare (surcharge)
  • Smoke-free premises, wedding services, and meeting rooms
  • A porter/bellhop, massage treatment rooms, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 814 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with rainfall showers and free toiletries
  • 46-inch flat-screen TVs with digital channels
  • Balconies, ceiling fans, and daily housekeeping

All inclusive details

All-inclusive room rates at Hotel Palacio Mundo Imperial are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 420 to 420 for adults and MXN 210 to 210 for children
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Acua
  • Carnivore
  • La Moda
  • Marché
  • Mizumi

Things to do

  • 3 outdoor tennis courts
  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Built in 2014
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with digital channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1500 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 350 per night
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 250 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Parking
  • Phone calls
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 420 to 420 for adults, and MXN 210 to 210 for children
  • Pet fee: MXN 1500 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 350 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Mundo Imperial
Mundo Imperial Acapulco
Resort Mundo Imperial Acapulco
Mundo Imperial Hotel Acapulco
Palacio Mundo Imperial
Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Acapulco
Palacio Mundo Imperial All Inclusive Hotel
Hotel Palacio Mundo Imperial Resort Acapulco

Frequently asked questions

Does Hotel Palacio Mundo Imperial have a pool?

Yes, this property has 6 outdoor pools and a children's pool. Pool access is from 7:00 AM–8:00 PM.

How much does it cost to stay at Hotel Palacio Mundo Imperial?

As of Apr 1, 2025, prices found for a 1-night stay for 2 adults at Hotel Palacio Mundo Imperial on Apr 6, 2025 start from $101.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Palacio Mundo Imperial pet-friendly?

Yes, Hotel Palacio Mundo Imperial allows dogs (limit 2 total) with a maximum weight of up to 20 lbs per pet. There's a fee of MXN 1500 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Palacio Mundo Imperial?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Palacio Mundo Imperial?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Hotel Palacio Mundo Imperial?

Some rate plans available at this resort are all-inclusive.

Where is Hotel Palacio Mundo Imperial located?

This family-friendly Acapulco resort is located near the airport, 0.4 mi (0.6 km) from La Isla Shopping Village, and within 6 mi (10 km) of Playa Revolcadero and Bahía de Puerto Marqués. Majahua Beach and El Revolcadero are also within 9 mi (15 km).

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Hotel Palacio Mundo Imperial Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 556 out of 1192 reviews
Rating 8 - Good. 325 out of 1192 reviews
Rating 6 - Okay. 160 out of 1192 reviews
Rating 4 - Poor. 89 out of 1192 reviews
Rating 2 - Terrible. 62 out of 1192 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Diego

Excelente Hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Raul

Excelente
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristine

The property is very close to the airport which is convenient. The rooms were clean and the staff are friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Rodrigo

good
Stayed 1 night in Mar 2025

10/10 Excellent

violeta

Excelente
Stayed 1 night in Feb 2025

8/10 Good

Ariel

Hotel personnel was great, attitude made the difference!
Stayed 3 nights in Dec 2024

6/10 Okay

Anik

Disliked: Staff & service
.
Stayed 2 nights in Mar 2025

4/10 Poor

seferino

Concert outside my window... Noise was awful.
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

.
Stayed 1 night in Feb 2025

10/10 Excellent

Erik Castillo

Excelente todo
Stayed 2 nights in Nov 2024

10/10 Excellent

Silvia

Clean rooms, friendly staff, good restaurant options and food. Free transportation to all Princess properties which was nice surprise specially if you dont rent a car, that makes the experience even more comfortable and safe for guests staying here.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jimmy

ok
Stayed 1 night in Jan 2025

6/10 Okay

Maribel

I loved the place the only complain I have is that the room that states it’s for 4 people is not for 4 people beds are too small. Smaller than a kid bed. Uncomfortable to sleep in.
Stayed 1 night in Dec 2024

2/10 Terrible

Raul

Liked: Cleanliness, staff & service, amenities
I paid 1250 dollars for two rooms 4 nights expecting it was all inclusive. Got there and they told me it was just for rooms. Even if i made a mistake, asked them how much it would be to pay for 5 adults for food and drinks difference. They said 49000 pesos iqual to 2500 more us dollars which will be double the cost of the rooms. Very expensive. Hotel is not in front of the beach. It is 500 or more meters away from the hotel. We checked the menus and pricing and very expensive. So we decided to leave the hotel every single day to visit beaches. And eat out of the hotel. Basically we just use the hotel to spend the nights. Never used facilities. One day a security guy was almost searching my grocery bag where i had only a coke, milk and sweet bread. He stopped me and started interrogating me about what i had in my bag. It was terrible. I told him it is just a couple of drinks and bread. He said it is our policy no food from outdoors is allowed in the rooms. That is ridiculous. I will never ever comeback to this hotel. I definitely won't recommend it.
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrea Guadalupe Lopez

Gated area with someone at the gate. Staff was extremely nice & helpful. Very clean. Nice rooms & views. Buses that go to the beach every 30 mins. We did most likely get a room that was reserved for otjers, as there was a random piece of cake in our room, that was meant for someone else. Besides staff not knowing why that was in our room, we have a very pleasant stay!
Stayed 1 night in Aug 2024

2/10 Terrible

Adriana Monserrat Cervantes

Disliked: Staff & service
Stayed 3 nights in Mar 2025

2/10 Terrible

Ricardo

Liked: Property conditions & facilities
Disliked: Cleanliness
Muy sucia la habitación Pude hacer check in hasta la 5pm
Stayed 3 nights in Mar 2025

10/10 Excellent

Irma

Todo
Stayed 3 nights in Mar 2025

6/10 Okay

Maria

Muy lento el registro a pesar de la reservacion.
Stayed 2 nights in Mar 2025

10/10 Excellent

JASON

The property was very beautiful. The property didn’t have a beach but had an access to a beautiful beach club and sister properties with beaches. The staff was very friendly and kind.
Stayed 2 nights in Mar 2025

8/10 Good

ZAIRA MICHELL

Todo bien aún que el bufet del restaurante siento que falta más variedad y el horario del consumo en las albercas sea antes y no hasta las 11 am gracias
Stayed 2 nights in Mar 2025

10/10 Excellent

Ignacio Olvera

Stayed 2 nights in Mar 2025

10/10 Excellent

Raúl

Stayed 1 night in Mar 2025

6/10 Okay

Guillermo

Liked: Staff & service
La atencion de presonal en areas comunes muy mala, el servicio de las toallas habre 11 am, con niños eso retrasa el uso de albercas
Stayed 2 nights in Mar 2025

6/10 Okay

Eleazar

Liked: Amenities, property conditions & facilities
Solo un elevador funcionaba para el edificio 1 del hotel, el tiempo de espera para hacer check in fue de 45 minutos, no me dieron la habitación que reservé, se escucha ruido y entra mucha luz a la habitación, además mi reserva costó más cara habiendo reservado una semana antes que haberlo hecha el día de mi llegada. Lo mejor son los botones / valet parking! Ellos si son atentos y pendientes.
Stayed 2 nights in Mar 2025